We are in unprecedented times and our goal for travel with ResortRides for Winter 2020/2021 travel is to continue to provide private transfers in our spacious vehicles whilst adhering to the highest levels of comfort and safety and flexibility for both you and the ResortRides team.
Flexibility - in the event that government announcements specifically relating to Covid-19 mean that you cannot travel you can cancel your transfer upto 15.30 CET the day before travel and you will receive a full refund (such notice to be sent by email at info@resortrides.com ).
Such announcements include the following examples, but are not exhaustive:-
Premature closure of ski resorts by government announcement
Travel destination placed into quarantine / lockdown before you travel
Government advise all but essential travel to the destination
This flexibility does not extend to enforced quarantine in your origin country being imposed on your return
Our 8 seater vehicles will be restricted to a maximum 6 passengers and the front seats cannot be used
Everyone in the vehicle without exception (including the driver) will be required to wear a mask which clients must supply their own. On vehicles where the driver is separated/screened from passengers, then the driver is not required to wear a mask.
Clients are requested to use hand sanitiser immediately prior to boarding the vehicle and if you do not have your own, there will be a supply in the vehicle
Clients will be requested to both load and unload their luggage
All transfers must be pre-paid and in the event that on arrival you are unable to comply with the restrictions then the driver will have the empowerment to refuse travel and no refund will be made
We will continue to adopt the highest standards of vehicle cleanliness with interiors being disinfected prior to each journey
In light of the fast changing environment it is your responsibility to ensure that your travel insurance covers all eventualities.
We anticipate dynamic changes to travel as the Winter progresses and we are pleased to answer any questions by email
We hope to see you this Winter and and in the meantime we hope you are safe and healthy
Mike & Jude
ResortRides.com
+33680926408
info@resortrides.com